Q:
Why do I need SecureIT Plus?
Q: Do I need SecureIT Plus if I
have Norton/McAfee/other anti-virus protection on
my computer?
Q: It seems more expensive, why?
Q: Does Security Coverage have access
to my computer?
Q: Do I still have to have a separate
Anti-virus program?
Q: Is there anything that I need
to do to keep things updated?
Q: Do I have to leave my computer
on all of the time?
Q: How do I know that I am being
protected?
Q: What if I have have/use a firewall?
Q: What happens if I get a virus
or some type of spyware on my computer?
Q:
Why do I need SecureIT Plus?
A: Without computer protection, you are susceptible
to computer damage, financial loss, or both because
of a computer virus or spyware that sneaks onto
your computer. In a recent issue of Consumer Reports,
they reported that if you use the Internet at home
you have a 1-in-3 chance of being negatively affected
by computer viruses or spyware.
As a subscriber to SecureIT Plus, you will no longer
have to worry about your anti-virus protection,
spyware protection, or anything else related to
the privacy of your information or the protection
of your computer. SecureIT Plus also automatically
applies Microsoft patches after testing them to
ensure continued protection. In addition, the service
will also provide ongoing maintenance by optimizing
file storage and disk de fragmentation for faster
PC performance.
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Q:
Do I need SecureIT Plus if I have Norton/McAfee/other
anti-virus protection on my computer?
A: Excellent! We love to see that you have taken
the time to protect your computer from Internet
security issues. SecureIT Plus will give you the
same protection and more.
A recent survey conducted by the National Cyber
Security Alliance found that the majority of computer
users did not have their anti-virus protection installed
correctly or did not have it updated. SecureIT Plus
is fully automated. We will install it for you and
once installed, you don't have to manage the software
to make sure your protection stays updated. With
SecureIT Plus it is taken care of for you automatically.
With Norton or McAfee you must install, maintain,
and make sure the service stays updated.
In addition to up-to-date protection from spyware,
viruses, and other malicious programs, SecureIT
Plus will automatically keep your system current
with critical patches to your Microsoft operating
system. Most people don't understand patches, let
alone take the time to stay current. Yet, without
these patches, your computer and/or network can
easily be compromised. In addition, the service
will also provide ongoing maintenance by optimizing
file storage and disk de fragmentation for faster
PC performance. These services are not included
with Norton and McAfee anti-virus protection software.
Support for SecureIT Plus is free and the service
is guaranteed. If you experience problems with an
Internet-delivered issue while using SecureIT Plus,
we will fix your computer free of charge. With Norton
and McAfee, you pay for support calls, and if you
experience problem with an Internet-delivered issue,
you will pay to receive assistance.
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Q:
It seems more expensive, why?
A: To get the same protection from Norton, McAfee,
or another company, you will have to purchase multiple
programs. SecureIT Plus is actually priced about
the same as if you were going to buy Norton Internet
Security or other similar products. With SecureIT
Plus, you get it all in one service, and you don't
have to maintain and update it.
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Q:
Will you (or someone else) have access to my computer
if I use SecureIT Plus?
A: Absolutely not. SecureIT Plus was built with
your security and privacy as first priority. All
the updates, scanning, and protection happen from
your computer and nothing is sent to us outside
of the reporting statistics which are made fully
available to you on our reporting Web site and through
our month e-mail summary. The only time we have
access to your machine is when you explicitly grant
it to us during your use of the Remote Installation
or Remote Support request. Even then, we require
that you put in a one time use code that allows
your computer to connect to our Operation Center
granting us permission to assist you.
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Q:
Do I still have to have a separate anti-virus program?
A: No, the SecureIT Plus service will provide you
with everything you need to safely navigate the
Internet and effectively and efficiently use your
computer.
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Q:
Is there anything that I need to do to keep things
updated?
A: No, the value of this service is that it applies
all updates and runs all of its various scans behind
the scenes without you having to worry.
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Q:
Do I have to leave my computer on all of the time?
A: No, if you happen to have your computer off at
the time the program runs its various scanning processes
and updates, they will automatically run the next
time that you turn your computer on.
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Q:
How do I know that I am being protected?
A: You will receive a monthly e-mail detailing the
activities that have been executed by your SecureIT
Plus software. In addition, you can check the Online
Reports anytime, which are updated every 24 hours.
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Q:
What if I have/use a firewall?
A: Since our service never contacts your computer,
and the vast majority of firewalls are designed
to block INCOMING traffic, this software is compatible
with 99+% of all firewalls.
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Q:
What happens if I get a virus or some type of spyware
on my computer?
A: In the very unlikely case that you do get a virus
or spyware threat on your computer, we will do our
best to remove the problem at no cost.
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